Shipping Policy

Shipping Policy

Welcome to Trusted Official Store! We are dedicated to delivering your purchases quickly and securely. Below is everything you need to know about our shipping process:

1. Processing Time

  • Orders are processed within 1-2 business days after payment is confirmed.
  • You will receive a shipping confirmation email with tracking information once your order has been dispatched.

2. Shipping Rates

  • We offer free shipping on all orders.
  • If a specific item or order exceeds a certain weight or size, additional shipping fees may apply. You will be notified before checkout if any extra charges are required.

3. Delivery Times

  • Standard shipping typically takes 3-7 business days, depending on your location.
  • Delivery times may vary due to unforeseen circumstances such as weather conditions or carrier delays.
  • For expedited shipping, additional fees may apply. Choose your preferred shipping method at checkout.

4. Shipping Areas

  • We currently offer shipping within United States.
  • International shipping may be available upon request; please contact us for more details.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number by email. You can track your order through our courier’s website.

6. Packaging

  • All items are packed securely to ensure safe delivery. We take great care in packaging each item, and we are committed to ensuring that your purchase arrives in perfect condition.

7. Issues with Delivery

If your order is delayed, lost, or damaged during transit, please contact us immediately. We will assist you in resolving the issue as quickly as possible.

8. Returns & Exchanges

  • Please visit our Returns & Exchanges page for more information on how to process returns, exchanges, or refunds.

Thank you for choosing Trusted Official Store! If you have any questions or concerns, feel free to contact us at hello@luxelalittleone.com